• the insolvency of the buyer/client;
• the failure of the buyer/client to pay for goods accepted by it/ services rendered to it

The maximum amount of loss HKECIC may be liable for in respect of a buyer/ client during the specified period.

You must immediately inform HKECIC via EC-Reach if you become aware that your buyer/client is insolvent, or all amount which remain unpaid for more than 30 days from the due date.

You need to upload your Business Registration Certificate copy during the online application.

Yes. The contract must be in force before shipment and/or services rendered and be evidenced in writing.

Normally, it reflects more or less the maximum amount owed or likely to be owed by your buyer/ client concerned at any one time instead of the total amount of orders in hand. The minimum applied amount is ...

HKECIC may already have adequate information on the buyer/ client concerned, in which case a credit limit can normally be approved within three or four days. In some cases, if further information is needed, it may take a longer time...

No. The shipment must be made/ service must be rendered within the effective period of the credit limit.

As HKECIC has given undertakings to our providers of credit reports that HKECIC will not disclose the contents of their reports to any other party, it is not possible for HKECIC to advise you of the specific details...

No. There is a requirement under the Policy that the details of the Policy, which include but not limited to discussions, information and correspondence in connection with the credit limit must not be disclosed to...

Yes, given that you have obtained our prior written approval, HKECIC will reimburse you up to 90% of the unrecovered legal costs or charges incurred solely for the purpose of preventing or minimising losses. However...

Generally speaking, claim payment to be made as follows assuming that adequate information has been provided as required by HKECIC and the terms and conditions of the Policy having been complied with...

HKECIC will consider your claim after you have obtained a final judgement enforceable against the buyer/client in the buyer’s/client’s country or such dispute has been resolved in such other manners approved by HKECIC.

If your amount of loss does not exceed your credit limit, HKECIC will compensate you the amount of loss multiplied by the percentage of indemnity...

No. Any premium paid is not refundable.

Unless otherwise agreed by HKECIC, any payment, whether or not relating to the insurable contracts, received after cancellation or expiry of the credit limit...